Travel notice

The Dock platform enables you to set up a travel notice for your cards.

The card can have its use enabled abroad. However, in order to avoid issues due to suspicious transactions, we always recommended that the issuer blocks international transactions for all the cardholders and instruct them to set up a travel notice when they travel.

That’s why we enable mechanisms so that the issuers provide this type of card.

In order to block face-to-face international transactions, you can use our feature Multicontrol function, and create rules for blocking transactions in the following channels:

• Transactions for international purchases using the card’s magnetic strip;
• Transactions for international purchases using the card’s chip;
• Transactions for international purchases using the card’s contactless mode.

You can do it by using Multicontrol Function through the endpoint: Assign Channels to Card.


How a travel notice works

Firstly, it’s important to know you can employ controls to cards by determining that face-to-face international purchases must be denied.

Thus, security mechanisms are created so that international transactions are denied, unless there’s a travel notice set up.

In order to set up a travel notice, you need to inform the country and/or continent, followed by the start date and end date of your trip. After that, the card can be used in face-to-face purchases in the country and/or continent provided.

The travel notice will work as a whitelist. So even if there’s any rule prohibiting a face-to-face international purchase, it won’t be factored for the period and location set for the travel notice at the moment of the authorization.

The image below shows the authorization flow for a transaction while traveling, where the mechanism Odin is representing the authorizer.

FIG: Authorization flow for a transaction while travelingFIG: Authorization flow for a transaction while traveling

FIG: Authorization flow for a transaction while traveling

1 - The customer sets up a travel notice on the card;

2 - The customer makes a purchase using the card;

3 - The authorizer analyzes and validates travel notice;

4 - The transaction is authorized or denied.

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Note

A travel notice doesn’t watch for nor factors for international purchases on e-commerce. If you need to create rules for blocking international purchases on e-commerce, you can create this type of Multifunction control, but it will impact on national and international transactions.


Setting up a travel notice

In order to set up a travel notice, you need to inform the country and/or continent, followed by the start date and end dates of the trip, as it shows on the following image:

FIG: Step by step tutorial for setting up a travel noticeFIG: Step by step tutorial for setting up a travel notice

FIG: Step by step tutorial for setting up a travel notice

The options for continents are: EU, AS, AN, NA, OC, SA, AF, where:

• EU -> Europe
• AS -> Asia
• AN -> Antartica
• NA -> North America
• OC -> Oceania
• SA -> South America
• AF -> Africa


Checking a set up travel notice


Removing a set up travel notice


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